The Three Magic Questions: HVAC Question-Based Selling Script Pack
Word-for-word question scripts that get HVAC techs past the customer's BS meter, into permission to present, and into bigger tickets.
If you run service calls or comfort advisor visits, you probably know the pattern. You walk into a home and spend half an hour explaining your company, your equipment and your experience. The customer nods, says they'll think about it, and your close rate stays flat. The problem is not your knowledge. It is that every statement you make runs straight into the customer's built-in BS meter, and they decide within seconds whether you are telling the truth or selling. The Three Magic Questions is a script pack that replaces those statements with questions. You will get the logic behind why "Did you know...?" and "Were you aware...?" slip past that filter, plus the exact three-question sequence for getting permission to present. You will see how it plays out in real situations: the high electric bill, the hot back bedroom, the leaky ductwork, the compressor that costs thousands to replace, and the indoor air quality list you build before you leave the house. Each section has scripts you can read, rehearse in the truck, and use on your next call, along with the mistakes that make questions sound like interrogation. The goal is simple: customers reach their own conclusion that something needs to be done, and you stop working so hard to convince them. That means more accepted proposals, more add-ons like surge protection and IAQ, and less pushback on price. Gene Slade is an HVAC sales trainer who teaches this method through his Lead Ninja mastermind and on stage at events like Grandhalla. A former tech and a father of six, he built his approach around one goal: helping techs, including brand-new ones, double revenue in 90 days. This guide pulls his question-based selling method into one practical, field-ready pack.
What's inside
- 1Why Your Customer's BS Meter Kills Your Pitch
- 2The Person Asking Controls the Conversation
- 3Did You Know, Were You Aware: The Power Phrases
- 4The Three Magic Questions, Step by Step
- 5Open With a Question: Duct Sealing Script
- 6Ask About Everything: Discovery Scripts for Common Complaints
- 7The Compressor Question: Selling Surge Protection Without Pushing
- 8Building the Big IAQ List Before You Walk Out
- 9Your 90-Day Practice Plan
9 sections · Full content unlocks after purchase
Example product built by INSEN from @geneslade's public Reels. Not affiliated with Gene Slade.